Unable to Deliver.....What!

Jer and I bought our first road bikes 4 months after we were married. That was almost 7 years ago. Needless to say my husband has been in the market for a new bike for probably the last year. He is always on KSL looking for a good deal and is very patient when it comes to finding one. Jer found an upgrade for me over the summer, a bike that would have been his if it was big enough:) Anyway, Jer sold his bike and found a bike in Utah for a steal of a deal. He had his Dad pick it up and had the local bike shop there ship it. We had a tacking number so we knew the day it was supposed to arrive. Well, when it didn't arrive on the scheduled day Jer looked up the tracking number. It made its was to the FedEx here in the vista but was "unable to deliver due to damage return to sender"...not funny. The FedEx guy at Jers work told him if they didn't deliver it, it was pretty messed up. Jer called the bike shop that shipped it and they said they needed to check and see if they insured it for $700 or $1000 (I guess there was a debate and Jer told them to go with the $1000). Come to find out they only insured it for $50 bucks!!!! Yeah, that's a problem. They bike is not scheduled to be back at the bike shop until the 15th so we have to wait till them to get things straighten out. My poor hubby just wanted his pretty new bike:(